Why Does My Headset Keep Cutting Out

We’ve all experienced it – you’re eager to listen to your favorite album, but as soon as you hit play, your headphones start cutting out. It’s a major bummer and can really put a damper on your mood. So what’s causing this frustrating issue and how can you fix it? Let’s dive in and find out!

Why Does My Bluetooth Headphones Keep Cutting Out When I Move?

You may have noticed that your wireless headphones tend to cut out when you’re on the move. This happens because Bluetooth headphones are primarily designed to connect to your phone or tablet, but they can also connect to other devices like laptops or desktop computers. When you’re on the go, the Bluetooth signal can get interrupted, leading to those annoying cutouts.

How to Fix Bluetooth Headphones Cutting Out

Now that we know why it’s happening, let’s explore some solutions to fix this problem.

1. Your Phone or Tablet is Too Far Away

If you’re experiencing a weak Bluetooth signal, the first thing to check is the distance between your phone and your headphones. If they’re too far apart, the signal will naturally be weak, causing the headphones to cut out. You can easily test this by placing your phone on a table and walking away from it slowly. Once the connection cuts out, move back towards your phone until it reconnects. Ideally, the maximum distance should be around 10 feet (3 meters). If it’s any further than that, consider either moving closer or upgrading your phone or tablet’s WiFi capability for better reception.

2. You Have the Bluetooth Volume Turned Up Too High

Sometimes, the reason behind your Bluetooth headphones cutting out is as simple as having the volume turned up too high. In this case, you’ll need to adjust the volume on either your phone or laptop/computer. Here’s how:

  • On an Android phone: Go to Settings > Sound & Notification > Volume and drag it down to 0%. You can also use this slider to mute or unmute your device.
  • On an iPhone: Go to Settings > Volume and slide it up or down to 0%. If you’re on a call and want to mute or unmute, just press firmly on one of the side buttons until ‘Mute’ appears on the screen (works for most modern Apple devices).
  • On a laptop/desktop computer: Open System Preferences, click on Sound, then go to the Output tab. Select “Line Out” under devices listed at the top left corner of the window. Next, click the Cueing dropdown next to the Output Sliders section below the Device Name box to set the priority between sound coming out through the device speakers vs. the line-out jack. This allows both options to work simultaneously without overpowering each other. You’ll know it’s working correctly when neither option shows green bars next to them anymore!

3. The Music App You’re Using is Buggy

If your wired or true wireless earbuds are cutting out while playing music, it’s possible that the issue lies with the app you’re using. To confirm this, try playing a song on a different app. If it works fine there, then the problem is with the first app. However, if your headphones still cut out on another device, there may be another underlying cause.

4. There’s Interference with the Bluetooth Signal

Interference can also disrupt the Bluetooth signal, leading to cutouts. If you suspect interference is the culprit, try turning off the device you’re trying to connect your headphones to, and then turn it back on again. This simple step can help eliminate any interference and restore a stable Bluetooth connection.

5. The Headphones are Faulty

In some cases, the issue may not lie with the connection, but with the headphones themselves. If you’re constantly experiencing disconnections, it may be worth trying a different pair of headphones. Switching over to another brand or model could be the solution you’ve been looking for.

6. You’re Connecting to Another Device

If you find yourself wondering why your headphones keep disconnecting, make sure you’re connecting to the correct device. Sometimes, when you switch devices, you’ll need to reset the headphones or cancel the existing connection before attempting to reconnect with your phone. If none of these troubleshooting steps work and the problem persists, it might be time to consider investing in a new pair of Bluetooth headphones.

Frequently Asked Questions

How can I make my Bluetooth connection stronger?

To strengthen your Bluetooth connection, ensure that you’re using the latest version of your Bluetooth device. Outdated versions can sometimes cause connection problems. Additionally, try keeping your Bluetooth device closer to your phone or computer, as a stronger signal is usually found when the devices are in proximity. Lastly, restarting your phone or computer can help reset the Bluetooth connection and potentially resolve any connectivity issues.

How do I stop my wireless earbuds from cutting out?

If you’re experiencing audio issues, a soft reset might do the trick. Turn off the Bluetooth function on your device for a couple of minutes, then turn it back on. This simple reset can often fix minor connectivity problems.

Does Bluetooth signal go through walls?

Yes, Bluetooth signals can penetrate walls to some extent. However, the signal strength will be significantly reduced. While Bluetooth can transmit through obstacles, it’s important to note that relying on Bluetooth for critical communications is not recommended due to the weakened signal beyond walls.


Now that you understand why your Bluetooth headphones keep cutting out, it’s time to take action. With a few adjustments and troubleshooting steps, you can overcome this frustrating issue. Remember, every pair of headphones behaves differently, so don’t be afraid to experiment with different settings until you find the perfect solution.

If you’re looking to upgrade your current headphones, consider exploring the NokiaMA Headset Design collection. They offer an excellent range of headphones that cater to various needs. Check them out at NokiaMA Headset Design. Happy listening!

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