Turtle Beach Headset Mic Not Working

Turtle Beach Recon 70

Are you a gamer on a budget in search of an affordable gaming headset? Look no further than the Turtle Beach Recon 70. This headset offers decent sound quality at an affordable price. However, some users have encountered occasional microphone issues. Don’t worry, though, as most of these problems can be easily fixed. If you’re using the Turtle Beach Recon 70 on your PC and find that its microphone is not working, follow this guide to get it back up and running!

First, check the basics

1: Test the headset on other devices

Before we dive into troubleshooting your PC, first check if the microphone works when connected to your phone or tablet. If it does, then the issue may lie with your PC’s audio port.

If the microphone doesn’t work on other devices as well, it’s best to reach out to Turtle Beach support as there may be a problem with the headset itself.

2: Single or dual audio jack?

If your PC has a single audio jack, connecting the Turtle Beach Recon 70 should automatically establish the connection between the headset and your PC.

However, if your PC has separate jacks for headphone audio and microphone audio, you’ll need a mic splitter to use this headset with your PC.

Let’s troubleshoot!

Fix 1: Enable your headset microphone for recording

The first step is to make sure your PC recognizes your headset’s microphone for recording. Here’s how:

  1. Right-click on the Speaker icon in your taskbar and select “Sounds.”

Speaker icon

  1. Switch to the “Recording” tab and look for your headset device. If it’s not visible, right-click on the empty area and select “Show Disabled Devices.”

Recording tab

  1. Right-click on your headset and choose “Enable.”

Enable headset

  1. Click “Apply” and then “OK.”

Apply and OK

Check if your microphone is now working. If it’s still not picking up sound, let’s move on.

Fix 2: Set your headset as the input device

Sometimes, your PC won’t automatically set your Turtle Beach Recon 70 as the audio input device. Here’s how to do it manually:

  1. Right-click on the Speaker icon on your taskbar and select “Open Sound settings.”

Open Sound settings

  1. Set your headset as the input device. You can also access advanced options by clicking on “App volume and device preferences.”

Set input device

  1. Adjust the volume and choose the output/input device for different apps as needed.

Adjust volume

Check if your headset microphone is now recording your voice. If not, let’s move on to the next solution.

Fix 3: Update your audio driver

Outdated or faulty audio drivers can cause various problems, including microphone issues. To ensure your audio driver is up to date:

  1. Manually update your audio driver through Device Manager. Note that Windows doesn’t always update its driver database frequently. So even if Windows scans for available updates automatically, it might not detect a newer version of the driver.

  2. If you prefer a more automated approach, you can use Driver Easy to update your audio driver. Driver Easy will recognize your system, find the latest driver for your audio card, and ensure a proper installation.

    • Download and install Driver Easy.
    • Launch Driver Easy and click the “Scan Now” button to detect any problem drivers.
    • Click the “Update” button next to the flagged audio driver to download and install the correct version. You can also choose to update all drivers with the “Update All” option.

Remember to restart your PC to allow the new driver to take effect. Check if your headset microphone is now working. If the issue persists, try the next solution.

Fix 4: Enable microphone access on your PC

In some cases, the microphone access on your PC might be disabled, preventing your headset mic from recording any sound. To enable it:

  1. In the search bar next to the Start button, type “microphone” and click on “Microphone privacy settings.”

Microphone privacy settings

  1. Click “Change” and toggle on the microphone access for your device.

Enable microphone access

Check if your headset microphone is now working. If you’re still experiencing difficulties, try the last solution.

Fix 5: Re-enable your headset microphone via Device Manager

Occasionally, even when you connect your headset correctly, your system may fail to recognize the device. In such cases, manually disabling and re-enabling your headset via Device Manager may help:

  1. Press the Windows logo key and “R” simultaneously to open the Run box.

  2. Type “devmgmt.msc” and click “OK.”

Open Device Manager

  1. Under “Audio inputs and outputs,” right-click on your headset and select “Disable Device.”

Disable Device

  1. Right-click on your headset again, but this time select “Enable Device.”

Enable Device

Check if your headset microphone is now functioning properly.

We hope this troubleshooting guide has resolved your Turtle Beach Recon 70 microphone issue. If you have any further questions, feel free to leave a comment. Happy gaming!

Tags: Audio, Microphone, Sound Problem

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