Is your Razer Kraken headset microphone not working? Don’t worry, you’re not alone. Many users have experienced this frustrating issue, even when using the headset for the first time. But fear not, there are solutions to get your microphone up and running again.
Troubleshooting Razer Kraken Mic Issues
Here are two methods you can try to fix the problem. You may not need to try them all, just work your way down the list until you find the one that works for you.
Method 1: Check your microphone device settings
In some cases, your Razer Kraken microphone may be disabled or not set as the default device on your computer. Alternatively, the microphone volume may be set too low to record your sound clearly. Follow these steps to check and adjust the settings:
Hold down the Windows logo key and press the R key on your keyboard simultaneously to bring up the Run dialog. Type “control” and press Enter.
In Control Panel, select “Large icons” from the View by drop-down menu.
Go to the Recording tab, right-click anywhere in the device list, and tick “Show Disabled Devices.”
Right-click on the “Headset Microphone” and click “Enable.”
Right-click it again and select “Set as Default Device.”
Right-click “Headset Microphone” and click “Properties.”
Go to the Levels tab and drag the volume slider towards the highest value.
Click OK, then click OK again.
Now that your headset microphone is enabled and set as the default device, with the volume turned up, test it to see if it works. If it does, congratulations, you’ve solved the problem. However, if the issue persists, you may need to try another method.
Method 2: Update your audio drivers
If you’re using an incorrect or outdated audio or headset driver, the microphone on your Razer Kraken headset may not work. Updating the driver could solve the issue.
Updating drivers manually can be time-consuming and technical. We recommend using a driver update tool like Driver Easy to simplify the process. Follow these steps to update your driver automatically:
Download and install Driver Easy from their official website.
Run Driver Easy and click the Scan Now button. It will scan your computer and detect any problem drivers.
Click the Update button next to your sound device or headset to download the latest and correct driver for it.
You can also click the Update All button at the bottom right to automatically update all outdated or missing drivers on your computer. (Pro version required)
Once you’ve updated the driver for your Razer Kraken headset, restart your computer, log in again, and check if the microphone is now working.
Remember, if you encounter any issues during the process, you can visit the NokiaMA Headset Design website for further assistance.
Now you should be able to enjoy clear and crisp communication with your Razer Kraken headset on your PC. Happy gaming!