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If you’re in the middle of an intense gaming session on your PS4 and suddenly encounter a complete loss of audio, there’s no need to panic. This common issue has been reported by many PS4 users, but the good news is that there are several effective solutions available. In this article, we will explore six different methods to resolve the PS4 audio problem.
Try These Fixes:
You don’t have to attempt all of them. Start from the top and work your way down until you find the fix that works for you.
Fix 1: Switch the input of your display
Sometimes, the audio problem stems from signal issues. A quick and easy fix is to switch the input channel on your display (whether it’s your TV or monitor) and then switch it back. For example, if your PS4 is connected to HDMI 1, try switching to HDMI 2 and then back to HDMI 1. Restart your game to see if this method resolves the PS4 no audio issue. If not, continue reading for more solutions.
Fix 2: Check the connection between your devices
Audio problems can arise from a poor connection between your PS4 and your display. To ensure that your PS4 functions properly, it’s crucial to check and confirm proper device connectivity. Follow these steps:
- Turn off both your PS4 and your display.
- Unplug the HDMI cable and power cable.
- Inspect the cables and corresponding ports on your devices. Remove any foreign objects if necessary.
- Reconnect the cables, ensuring they are securely inserted. If possible, try using a new HDMI cable.
- Restart your PS4.
If the sound returns when you restart your game, you’re good to go. However, if you’re still experiencing no sound on your PS4, don’t fret—we have four more fixes to try.
Fix 3: Configure the audio device settings on your PS4
If you’re using headphones on your PS4 and there is no sound, you need to check the audio device settings. Follow these steps:
- On the home screen of your PS4, press the up button on your controller to access the function area.
- Select “Settings.”
- Choose “Devices.”
- Go to “Audio Devices.”
- Select “Output to Headphones” and then choose “All Audio.”
Restart your game to see if this resolves the PS4 no audio issue. If not, proceed to the next fix.
Fix 4: Configure the audio output settings on your PS4
Incorrect audio output settings can also cause audio issues on your PS4. Adjusting your sound settings might do the trick. Follow these steps:
- On the home screen of your PS4, press the up button on your controller to access the function area.
- Select “Settings.”
- Choose “Sound and Screen.”
- Go to “Audio Output Settings.”
- Select “Primary Output Port.”
- Choose “DIGITAL OUT (OPTICAL).”
- Check all the formats supported by your audio device and select “OK.”
- Select “Audio Format (Priority)” and then choose “Bitstream (Dolby).”
Hopefully, this fix will resolve the audio issues. If you’re still experiencing problems, move on to the next solution.
Fix 5: Update the system software on your PS4
Outdated system software can also lead to sound issues on your PS4. In this case, updating the system software is likely to solve the problem. Follow these steps:
- On the home screen of your PS4, press the up button on your controller to access the function area.
- Select “Settings.”
- Choose “System Software Update.”
- Follow the on-screen instructions to update the system software for your PS4.
Once the latest version of the system software is installed, test your PS4’s audio. If the sound problem persists, proceed to the final solution.
Fix 6: Restore your PS4 to the default factory settings
Another method to fix PS4 audio issues is to restore your PS4 to the default factory settings in safe mode. Follow these steps:
- On the front panel of your PS4, press the power button to turn it off.
- After your PS4 is completely turned off, press and hold the power button.
- When you hear two beeps from your PS4, release the power button.
- Connect your controller to your PS4 using a USB cable.
- Press the PS button on your controller.
- Select “Restore to Default Settings.”
- Choose “Yes” and wait for the process to complete.
- Restart your game to test if the issue is resolved.
We hope these solutions helped you tackle your PS4 audio problems. Feel free to leave a comment if you have any questions or suggestions. Also, don’t forget to visit NokiaMA Headset Design for more information on headsets.