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Gone are the days of tangled cables connecting our music players to speakers. Bluetooth technology has made it possible to enjoy our favorite songs wirelessly. However, some users still face audio issues when using Bluetooth connections in Windows 10 and 11. If you’re experiencing the frustration of a ‘Bluetooth connected but no sound’ issue, don’t worry. In this article, we’ll provide you with updated methods to fix Bluetooth audio problems on both Windows 10 and Windows 11. We’ve included a quick fix to get you up and running in no time.
P.S. If you prefer a visual guide, you can watch a short video demonstrating the quick fix here.
Method 1: Check if your Windows computer supports Bluetooth
Perhaps, you have an old desktop computer or laptop, and you recently decided to upgrade your system to Windows 10. It is possible that the device itself does not support a Bluetooth connection. It would also be ideal to check if your system is Bluetooth compatible.
On the other hand, if you discover that your computer does not support Bluetooth, you can still connect it to wireless speakers. You can use a USB Bluetooth dongle to connect your PC to the speakers.
When you search online, you will find various USB dongles compatible with specific Windows platforms. So, even if your laptop or desktop computer does not support Bluetooth connection, you would still be able to resolve the issue using this nifty device.
Method 2: Run troubleshooters on Windows 10 and Windows 11
One of the best things about using the latest versions of Windows is that Windows 10 and Windows 11 come with a number of troubleshooting services. These are designed to solve common system glitches — just like the one we discuss in this article.
Let’s go over your troubleshooting options for Windows 10 and Windows 11.
Check the Bluetooth support service
If you notice your Bluetooth speaker pairing but there is no sound, it is possible that the necessary service is disabled. Consequently, your Bluetooth speakers will not function properly. That said, you can activate the Bluetooth support service in Windows 10 by following the instructions below:
On your keyboard, press Windows Key+R. This should open the Run dialog box.
Type “services.msc” (no quotes), then hit Enter.
Once you’ve got the Services window up, look for the Bluetooth support service and double-click it.
From the drop-down menu, select Automatic.
You can now launch the Bluetooth support service by clicking the Start button.
Confirm the changes you’ve made by clicking Apply and OK.
Use the audio playing troubleshooter
If you are running into sound playback problems on Windows 10 or Windows 11, you can use the troubleshooter for Playing Audio.
To access this, follow these instructions:
- Go to the taskbar and click the Search icon.
- Type “audio playback” (no quotes) inside the box, then select ‘Find and fix audio playback’. This should open the Audio Playback troubleshooter.
- Click Next. The troubleshooter will now find and repair audio playback issues.
Use the troubleshooter for Bluetooth devices
You can also try resolving the issue by using the Bluetooth troubleshooter on Windows 10 or Windows 11. Here are the steps to follow:
- Click the Search icon on the taskbar.
- Type “troubleshoot” (no quotes), then hit Enter.
- You will find a list of troubleshooters in the right pane. Scroll down until you find the Bluetooth troubleshooter.
- Click Bluetooth, then press Run the Troubleshooter. The program will detect issues and start repairing them. If the troubleshooter is not able to fix the error, it will provide additional suggestions on how to resolve it.
Run the Hardware and Devices Troubleshooter
If the above solutions haven’t worked, try running the Hardware and Devices Troubleshooter on Windows 11. Here’s how:
- Start Command Prompt with admin rights.
- Next, run the
exe -id DeviceDiagnosticcommand to launch the Hardware and Devices troubleshooter.
- The Troubleshooter will scan your devices and let you know if something isn’t working.
Method 3: Resetting your default playback device
There are users who tried adjusting the settings for their default playback device and got their wireless speakers working. You can also try this method by following the steps below:
- Right-click the Sound icon on the taskbar, then choose Sounds from the list.
- Once the Sound window is up, go to the Playback tab.
- You will see a list of audio devices. Click the Bluetooth speakers you paired with your computer.
- After that, set the Bluetooth speakers as your default playback device. You can do this by pressing the Set Default button.
- Save the changes you’ve made by clicking Apply, then pressing OK.
By the way, some of the issues causing audio errors have much in common with those provoking video issues, such as ‘You are not currently using a display attached to an NVIDIA GPU’. But we know how to fix almost any of them. So, let’s get back to fixing sound errors that appear after a Bluetooth connection has been established in Windows 10.
Method 4: Check the audio level of your Bluetooth device
It is also possible that the audio level of the Bluetooth device is too low. This may be the reason why you see your Bluetooth speaker pairing but no sound is coming from your wireless speakers. So, it would be advisable to try adjusting the audio level. Simply follow the instructions below:
- Go to the taskbar and right-click the Sound icon.
- Select Sounds from the menu.
- Once the Sound window is up, go to the Playback tab.
- Right-click the Bluetooth speakers, then select Properties.
- Go to the Levels tab.
- Go to the audio output bar, then drag it to the far right.
- Click Apply, then press OK to close the window.
Method 5: Try pairing your Bluetooth speakers again
It is possible that an issue occurred when you tried to pair your Bluetooth speakers to your computer. You can try pairing them again to resolve the audio problems. Here are the steps:
- Click the Search icon on the taskbar.
- Type “Bluetooth” (no quotes) inside the search box.
- Select ‘Bluetooth and other device settings’.
- Disconnect the wireless speakers by pressing the Remove Device button.
- Confirm the changes by pressing the Yes button.
- Now, select the available Bluetooth speakers.
- Connect them once more by pressing the Pair button.
Method 6: Updating your drivers
In some cases, Bluetooth issues are caused by outdated drivers. If yours are antiquated, they can prevent your wireless speakers from functioning properly. With that said, you can update your drivers either manually or automatically, using Auslogics Driver Updater.
If you want to try the former, you have to know that the process can be time-consuming, tedious, and complicated. Moreover, if you happen to install incompatible drivers, you might encounter more problems. Here are the steps:
- Get the manual for the speakers and write down the product title and serial number.
- You also have to check the Windows platform details. Check whether you have a 32- or 64-bit system.
- Go to the speaker manufacturer’s website, then locate the driver download section.
- Look for the latest drivers compatible with your system and download them.
- Install the drivers and check if the audio issues have been fixed.
Like we’ve said, this process can take a lot of your time. As such, we highly recommend using a one-click solution like Auslogics Driver Updater. Once you run this tool, it will automatically detect your system and find the latest and compatible drivers for it. The best part is Auslogics Driver Updater fixes and updates all problematic drivers. So, once the process is done, you can enjoy faster speed and better performance from your computer.
We hope this article has helped you resolve the Bluetooth audio problems you’ve been experiencing on Windows 10 and 11. The methods provided, including checking compatibility, running troubleshooters, resetting default playback devices, adjusting audio levels, re-pairing Bluetooth speakers, and updating drivers.
Remember to double-check that your device supports Bluetooth connectivity, as you may need a USB Bluetooth dongle if it doesn’t.
If you’re still encountering audio issues after trying the methods mentioned in this article, it might be worth reaching out to the manufacturer of your Bluetooth device or seeking assistance from a technical professional.
With the steps provided, you should now be able to enjoy your favorite music and audio wirelessly without any hassle.
Why is my Bluetooth speaker connected but not producing any sound on Windows 10/11?
Several factors could contribute to this issue, such as outdated drivers, incompatible Bluetooth devices, incorrect default playback settings, or system glitches. Following the troubleshooting methods outlined in this article should help you resolve the problem.
How can I check if my device supports Bluetooth connectivity?
To check if your device supports Bluetooth, look for the Bluetooth icon in the system tray or search for “Bluetooth” in the settings menu. If you don’t find any Bluetooth options, your device may not have built-in Bluetooth support. In such cases, you can use a USB Bluetooth dongle to enable Bluetooth connectivity.
Why does my Bluetooth audio keep disconnecting or stuttering?
Bluetooth audio disconnections or stuttering can be caused by various factors, such as signal interference, outdated drivers, low battery levels, or system issues. Trying methods like re-pairing your Bluetooth device, updating drivers, or adjusting audio levels can help resolve these problems.