How To Set Up Jabra Headset

Setting up your Jabra headset is a straightforward process that will enhance your communication experience. Whether you’re using the Jabra Pro 9400/6400 series or the Jabra Pro 9450, 9460/Duo/9470, or Jabra Go 6470, this guide will walk you through the necessary steps.

Components Needed

Before you begin, make sure you have the following components:

  1. Jabra EHS (Electronic Hook Switch): The Jabra EHS allows you to remotely operate your headset, enabling you to answer and end calls, adjust volume, mute the microphone, and hear ring tones while away from your desk.

Headset Setup

  1. Jabra GO Headset Base and Cradle: The Jabra base and headset cradle serve as the docking station for your headset when it’s not in use. It also features a touchscreen for setting up your phone and specifying the device to receive incoming calls.

Headset Setup

Connecting the Headset Base

To connect your Jabra headset base, follow these steps:

  1. Connect the cables from the Jabra EHS to the headset base and your Avaya phone.

Headset Setup

  1. Connect the Red AUX from the EHS to the Red AUX port.

  2. Connect the Blue Telephone from the EHS to the Blue Telephone port.

Headset Setup

  1. Connect the cable with the white tab on either end to the Avaya phone’s headset port.

Installing the Ring Detector

To install the ring detector, follow these steps:

  1. Remove the headset from your Avaya phone to reveal the speaker grate.

  2. Peel off the red plastic circle from the ring detector.

Headset Setup

  1. Place the ring detector on the speaker grate, applying a little pressure.

Once the ring detector is installed, you can move on to the next step.

Powering Up Your Headset Base

Plug the power adapter into an outlet and connect it to the power port on the underside of your headset base. Take note of the model located on the base to identify your Jabra device.

  • If you have a Jabra Pro 9450, your setup is complete. Simply place your headset on the base to allow it to charge. No further instructions are needed.

  • If you have a Jabra Pro 9460/Duo/9470 or Jabra Go 6470, continue with the next section to complete the base setup.

Configuring Your Headset

To configure your Jabra headset, use the electronic panel on the headset base. Follow these steps:

  1. Setting Up Your Desk Phone

    • Tap on “English” to begin the setup.
    • Tap the right arrow (>) to connect and configure your headset.
    • When prompted, place your headset on the charging dock connector.
    • Tap “Yes” to connect to a desk phone.
    • Tap “Manual”.
    • Under “Select Adapter”, tap “DHSG” for the EHS adapters.
    • Verify that the clear dial-tone switch is set to option A. Use the minus (-) or plus (+) button to adjust if necessary. Then tap the right arrow (>) to proceed.
    • Set the microphone level to 6 by tapping the minus (-) button until it reaches 6. Then tap the right arrow (>) to continue.
    • Tap the right arrow (>) to complete the setup.
  2. Setting Up Personal Preferences

    • When prompted to set up Personal Preferences, tap “Yes”.
    • Adjust the screen brightness to your preference. Leave the default setting or choose your desired level. Then tap the right arrow (>) to proceed.
    • Set the screen dimmer timeout to your preference. Leave the default setting of “60 sec” or choose your desired timeout duration. Then tap the right arrow (>) to continue.
    • If you have set up a mobile phone, set the base-speaker volume for Mobile phone ringtones to “Off” by tapping the minus (-) key until the yellow tick is under “Off”.
    • Set the base-speaker volume for desk phone ringtones to “Off” using the same method.
    • If you have set up a soft phone, set the base-speaker volume for soft phone ringtones to “Off”.
    • Set the base-speaker click volume for touchscreen operations to “Low” or “Off” according to your preference.
    • Tap the right arrow (>) to proceed through the prompts.
    • Select “English voice” and ensure there is a green checkmark. Then tap the right arrow (>) to continue.
    • Finish the setup by following the remaining prompts and familiarize yourself with the headset controls.

By following these steps, you will successfully set up your Jabra headset and optimize your communication experience. For more information about NokiaMA Headset Design, visit NokiaMA Headset Design. Happy communicating!

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