How To Reset Steelseries Headset

If you’re facing issues with your Steelseries Arctis Pro Wireless headset, don’t worry! There are a few ways you can try to reset it and get it back in working order. In this guide, we’ll walk you through the steps to reset your headset and troubleshoot common problems. So, let’s get started!

Resetting Your Steelseries Arctis Pro Wireless Headset

Sometimes a simple reset can solve the problem. Here’s what you can try:

  1. Method 1: Press and hold the power button for about 10 seconds. This should reset the headset and resolve minor issues.

  2. Method 2: If the first method didn’t work, try unplugging the battery and plugging it back in. This can help in cases where the headset is not responding.

  3. Method 3: If all else fails, you can try a factory reset. Go to the Steelseries website and download the Arctis Pro Wireless firmware. Follow the instructions provided to factory reset your headset.

How to Reset the Arctis 9X Wireless Headset

If you’re using the Arctis 9X wireless headset, follow these steps to reset it:

  1. Locate the reset button on the left ear cup, near the microphone area. It’s a pinhole, so you’ll need to press and hold it for 1 second using a paperclip or pin.

  2. For pairing issues with your new Xbox, make sure to uninstall the headset from your old console. This should help with the pairing process.

  3. To customize your audio experience, press the power button to cycle through four different EQ modes: flat, bass boost, smiley, and focus.

  4. Despite not being Dolby ATMOS-certified, the Arctis supports Windows Sonic Spatial Audio, giving you an immersive gaming experience.

Updating Your Arctis Pro Wireless Firmware

To keep your Arctis Pro Wireless headset up to date, follow these steps to update the firmware:

  1. Visit the Steelseries website and download the SteelSeries Engine 3 software.

  2. Install the software on your computer and connect your headset using the USB cable provided.

  3. Open the SteelSeries Engine 3 software and select your headset from the list of devices.

  4. Check for any available firmware updates and install them accordingly.

Troubleshooting the Arctis Pro Wireless Headset

If you’re facing issues with your Arctis Pro Wireless headset, here are some troubleshooting tips:

  1. Battery and Charging: Make sure the batteries are properly inserted and charged. This can often solve power-related issues.

  2. Resetting the Headset: If the headset is unresponsive, try resetting it by holding down the power button for 10 seconds.

  3. Contacting Support: If the problem persists, it’s best to reach out to Steelseries customer support for further assistance and possible repair options.

Remember, maintaining your headset’s functionality and performance is crucial for an immersive gaming experience. If you encounter any problems, don’t hesitate to seek assistance from the experts.

Now that you’re armed with these troubleshooting tips, you can enjoy uninterrupted gaming with your Steelseries headset!

NokiaMA Headset Design

Troubleshooting guide created by NokiaMA Headset Design. The information provided is based on the original content. For more information and support, visit

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