Headset Not Working On Ps4

When you’re enjoying your PS4 games, it can be frustrating if your PS4 microphone is not working. Not being able to chat with your gaming partners can really put a damper on the experience. But don’t worry! This article will provide you with simple and quick solutions to fix your PS4 mic. Try these methods below until you find the one that solves your problem.

Method 1: Check the Hardware

If others can’t hear you in the party chat, but you can hear them clearly, there are a few possibilities to troubleshoot your problem.

Check your headset

First, check your headset’s cables and ports to ensure they are working properly. Make sure you have correctly plugged the cables into the appropriate ports. Also, ensure that there is no dust or debris inside the ports that may be affecting the device’s functionality.

Check your mic boom

If the issue persists, you may need to troubleshoot your mic boom. Follow these steps:

  1. Check if your mic boom is loose. Unplug your headset from your PS4 controller, disconnect the mic boom, and then plug it back in. Finally, reconnect your headset to the PS4 controller.

  2. Test your PS4 headset with mic on another device. Plug your headset into your mobile phone and make a phone call. If the mic works well with the other device, it’s likely an issue with your PS4 and not the headset.

If your headset and microphone are working correctly, proceed to Method 2. If not, consider replacing the mic boom or try the effective but non-official solution below:

  1. Connect your PS4 headset with mic to the PS4 controller.

  2. Unplug your microphone halfway from the controller and plug it back in. Repeat this process a few times until you hear a buzzing sound.

  3. Test your PS4 mic again to check if it works.

Method 2: Update your Sound Card Driver

If your microphone is not working on your PC, you should update the audio driver to ensure smooth communication between your PC and mic. You can update the driver manually or automatically.

Manually update audio driver: Visit the website of your microphone manufacturer, find the correct and latest sound driver for your device, and install it on your computer. This method requires time and computer skills.

Automatically update audio driver: If you don’t have the time or computer skills to manually update drivers, you can use a tool like Driver Easy. It will detect the drivers’ condition on your computer and install the correct drivers for your PC. This saves time and eliminates the risk of making mistakes during the process.

To update your drivers automatically, you can choose either the FREE or Pro version of Driver Easy. With the Pro version, you get full support and a 30-day money-back guarantee.

  1. Download and install Driver Easy.

  2. Run Driver Easy and click “Scan Now.” It will scan your computer and detect any problem drivers.

  3. Click the “Update” button next to the driver name to download and install the correct driver (FREE version) or click “Update All” to automatically download and install the correct version of all the problem drivers (Pro version).

  4. After updating the driver, restart your computer and test your PS4 mic to see if the problem is resolved.

Method 3: Check the PS4 Settings

If you are certain that there is no issue with your mic boom and headset, the problem might lie in your PS4 settings. Follow these steps to ensure your PS4 settings are configured correctly:

  1. Go to PS4 Settings > Devices > Audio Devices.

  2. Click Input Device and select Headset Connected to Controller.

  3. Click Output Device and select Headset Connected to Controller.

  4. Click Volume Control (Headphones) and set the level to maximum.

  5. Click Output to Headphones and select All Audio.

  6. Click Adjust Microphone Level and follow the wizard to calibrate your microphone.

If your mic can be detected on the Adjust Microphone Level screen, then your headset and mic are working properly with the PS4. However, if your mic was not detected, proceed to Method 4.

Method 4: Check the Audio Settings on Your PC

To check if your microphone is functioning correctly, try plugging it into another computer that works properly. If your mic still doesn’t work, there may be a problem with the microphone itself, and you should consider replacing it. However, if your mic works on the other computer, the issue likely lies in your audio settings. Follow these steps:

Note: The following screenshots are shown in Windows 10, but the fixes apply to Windows 7 & 8 as well.

Step 1

  1. Plug your microphone into the microphone jack on your PC.

  2. On your desktop, right-click the speaker icon at the bottom right corner and click Recording devices.

  3. On the Sound pane, click the Recording tab and check if your microphone is set as the default device (indicated by a green checkmark next to it and the Set Default button grayed out).

    If your mic is not the default device, click the Set Default button to set it as default.

  4. Click OK to save your settings.

Step 2

  1. Still on the Sound pane, click the Recording tab. Click your default microphone and then click the Properties button.

  2. Click the Levels tab and slide the sliders for Microphone and Microphone Boost to medium or higher to unmute your microphone.

    Note: If the volume is muted, you will see a sound icon displayed on your desktop.

  3. Click OK to save your settings. Then, test your PS4 mic to see if it works.

Method 5: Replace with a PS4 Microphone

If your microphone still doesn’t work after trying it on other devices like another PlayStation 4 or your PC, it’s time to replace it with a new PS4 microphone. Look for a microphone with high quality and a reasonable price online.

That’s all for solving the PS4 mic issue. If you have any successful solutions, feel free to share them with us! And if you’re still facing problems, leave a comment below, and we’ll see what more we can do.

Click here to visit NokiaMA Headset Design

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